Security Solutions / Services

Overview

Magix is a South African company that is expert at identifying and eliminating threats from within organisations. Magix focuses on the “Insider Threat” where the bulk of transgressions are known to occur. We specialise in providing technology-assisted information security, IT risk management and IT compliance services to detect and prevent the misuse of applications, the misuse of assets, and the misuse of authority, thereby helping to eliminate fraud, information leakage, acts of sabotage, collusion, and bandwidth abuse.

Assessments

Magix provides Risk Assessment Services. An initial assessment of the client’s security posture is the best way to become acquainted with security requirements, quantify areas of weakness, justify security controls, and manage and validate a security budget. Following on from these assessments, Magix is able to propose countermeasures that will be effective in mitigating IT Risk. An assessment will identify areas of vulnerability and will enable us to show you how to build resiliency into your infrastructure and business processes to allow you to detect and mitigate the impact of attacks, thereby minimizing the financial and operational impact.

Consulting

Magix provides expert consulting services in the areas of:

• Information Security
• IT Fraud Detection and Prevention
• Data Leakage Prevention
• IT Vulnerability Management

Turnkey Projects

Magix provides fixed cost, deliverables-based projects for the implementation and adoption of IT Security Products and Solutions.

Magix uses a proven methodology that is repeated at each client engagement.

Magix follows strict project management and deployment lifecycle disciplines, with a major emphasis on client engagement, to ensure the value of the chosen solution or product is realised.

Vendor Solutions Implementation

Magix ensures we maintain the highest level of certification necessary to deploy our Vendor’s solutions.

Magix uses vendor-specific methodologies and deployment plans. These are based on successful deployments repeated across the world and ensure that the value of the product is completely realised within the shortest possible timeframe.

Maintenance and Support

Magix provides the following post implementation support for its Security Products and Solutions:

Helpdesk

Magix provides telephonic and email helpdesk services for product or project support and issue resolution.

Priority Support Services

In order to ensure business continuity and provide appropriate responses for support issues, Magix provides services for ‘break-fix’ activities based on activities and response times agreed with the client.

Facilities Management Services

In order to ensure that the correct system maintenance is carried out and that capacity and performance planning is maintained, Magix provides Facilities Management for the products and solutions it has supplied. The following services are provided:

• Continuous System Monitoring
• Regular System Health Checks
• Regular Database Health Checks
• Current Performance Measurement
• Current Capacity Measurement
• Projected Performance and Capacity requirements and recommendations

Consulting Services

Magix provides adhoc support and consulting for existing products and projects. Clients may purchase bulk hours in advance or order time as and when required

Training

Magix is able to provide a number of different mechanisms for training:

Skills Transfer

As part of a project engagement, Magix can practically transfer skills to nominated incumbents including evaluating resources at the end of the process

Bespoke Training

Magix can design and present bespoke training for focused communities that will be users of the system

Certification Training

Magix provides formal certification training for the products it sells and supports